Health & Wellbeing

Sally Hind

Dec 21

"Olivia's help and support with the renewal of my health insurance has been amazing. The information she has given to me has been clear and any questions that I have asked have been promptly answered. I really couldn't have asked for more, thank you."

Verity Patch - Davies The Veterinary Specialists, Hitchin

"I have always found Shire to be professional and quick to respond when dealing with our account. Their communication is of a very high standard and they strive to proactively inform me of health and wellbeing products that are right for our business."

Mark o'Byrne - IVC Evidensia UK

" I hadn't heard of Vitality before, but since being put in contact with them, I have been nothing other than impressed.

Abbie has responded to every email almost immediately, has been extremely helpful, polite courteous and personable throughout. She is an absolute credit to Shire and a shining example of what customer service should be  especially during these difficult times when online support is all that is available"

Mrs R. Ray

"Brilliant caring staff who always make sure you have what you need. The service I have received has been excellent. I will certainly be remaining a customer with Shire Health & Wellbeing for the long-term future!"


"A life and serious illness policy was set up for a client, as part of the process, our chosen insurer for this case provided the option of half price health screening, this picked up a potential problem and further testing confirmed that the client had early stage prostate cancer.  If the client had not attended this health screening – how long would it have taken to detect his cancer? Could it have been too late for treatment? When the claim for prostate cancer was made, he received a payment of 50% of his Serious Illness Cover amount. This payment was based on the severity of his illness and the impact it had on his lifestyle. His cancer was still in the early stages and this payment provided him with an appropriate level of financial support to meet his needs."